Brainwave-Privacy

This website provides information about BrainWave's general business, software, products, or services. If you have any questions about BrainWave's collection of your information, please contact BrainWave at

privacy@brainwave-connection.com

INTRODUCTION

All information collected through the brainwave.mx website, including Personal Information, is used only when you register, request information, or respond to BrainWave to better target you for further sales and marketing opportunities. Once collected, Personal Information will not be used for any other incompatible purpose without your consent. BrainWave International, Ave. Ricardo Margaín 575, Parque Corp. Sta. Engracia, SPGG, N.L., Mexico 66267, is considered the data controller.
We take your privacy very seriously. All personal data collected through the website will be treated as strictly confidential and used only in accordance with this Privacy Notice. Applicable data protection laws will be fully respected.
Therefore, please read this Privacy Notice carefully. If you do not agree with the way your personal data is used, please do not use this website or provide your personal data through the website.

I. PURPOSE OF DATA COLLECTION

The primary purpose of collecting Personal Information through the Website is for marketing and sales purposes. Separately, we collect Personal Information for the security and maintenance of the Website.

II. WHAT PERSONAL INFORMATION DO WE COLLECT AND PROCESS?

Personal data is any information relating to an identified or identifiable natural person (i.e., a living individual).
We collect the following personal information through the Site:

Your Personal Information

We collect the following personal information from you: your first and last name, company, title, work email, country, and your reason for contacting us.
Browsing Information

We also collect limited personal information related to your use of the Site, such as IP address, browser type, operating system, referring domains, and referral source.

III. WHAT LEGAL BASIS(S) DO WE RELY ON?

Consent

Where personal data is provided by you through the Website, we will obtain your express consent. Please note that you may withdraw or revoke your consent to our use of your personal data at any time. You always have the choice of whether or not to provide Personal Information.
Legitimate Interests
Use of Personal Information is also necessary for BrainWave's legitimate interests, including:
1. To improve our services so that we can better understand your needs and expectations, and thus improve our services to you.
2. To prevent fraud and ensure that the use of our web services is complete and free from fraudulent behavior.
3. To ensure the security of our services and confirm that our offerings are technically secure and operate properly.

IV. WITH WHOM DO WE SHARE PERSONAL INFORMATION?

We will share your Personal Information with BrainWave employees, including our sales, marketing, IT, and operations teams, for purposes such as creating email campaigns and other marketing efforts.
Under no circumstances will we share your Personal Information with anyone else, except as otherwise described in this Privacy Policy, to successors in our business, to establish, exercise, or defend our legal rights, or as required by law.

V. WHO PROCESSES PERSONAL INFORMATION?

BrainWave employees (from Sales, Marketing, IT, and Operations) process your data. Employees of BrainWave Consulting Services assist with data storage. Any processing of your personal information by these employees is done in accordance with our instructions.
Azure provides the backup disaster recovery servers located in Ireland.
If the services of third parties are required for the technical maintenance, administration, or processing of data, these parties will only have access to the Personal Data to the extent necessary to ensure the smooth and secure technical operation of the Website and in compliance with applicable law, including with respect to data confidentiality, privacy, and security.

VI. ACCESS, EDIT, UPDATE, OR DELETE YOUR PERSONAL INFORMATION

Please contact privacy@brainwave-connection.com if you wish to review the personal information we have stored about you. We will honor your legal right to access your personal information in accordance with applicable privacy laws. If you believe that any of the Personal Information collected through the Site is inaccurate, confusing, or incomplete, please contact privacy@brainwave-connection.com. You may also ask us to delete, restrict, or transfer your Personal Data, and you may tell us if you object to our use of your Personal Data. We will retain Personal Information in accordance with our applicable data retention requirements and corporate policies.

VII. DATA SECURITY

We use a variety of methods, such as firewalls, intrusion detection software, and manual security procedures, to protect your information from loss or damage and to help maintain the accuracy and security of Personal Information and prevent unauthorized access or improper use. If you believe that the Site or any Personal Information is not secure or that unauthorized parties have accessed the Site or your Personal Information, please contact privacy@brainwave-connection.com immediately.

VIII. CONFIDENTIALITY

Please note that we treat personal information as strictly confidential.

IX. DATA TRANSFER

Your Personal Data may be transferred to the United States, which is not considered to have the same level of data protection as the EU. However, we will ensure that all data transfers comply with applicable legal requirements. If you would like to know more about data protection or request a copy of the contractual safeguards, please contact privacy@brainwave-connection.com.

X. USE OF COOKIES OR OTHER TRACKING TECHNOLOGIES

A cookie is a small file placed on your computer's hard drive. If you choose to accept cookies, the file is added, and the cookie helps analyze web traffic or lets us know when you visit a particular site. Cookies also allow us to respond to you as an individual and tailor our operations to your needs, likes, and dislikes by collecting and remembering information about your preferences when you return to our site and, for logged-in users, to maintain the session and remember table filters. Overall, cookies help us provide you with a better website by allowing us to monitor which pages you find useful and which you do not. You have the choice to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

XI. NOTIFICATION OF CHANGES

If we wish to change this Privacy Notice, we will contact you if you have already provided personal information through this Site to inform you of the new Privacy Notice, and in some circumstances, we may need to obtain your consent to the changes. In other circumstances, any such changes to this Privacy Notice will be promptly posted on this page, and you should check back from time to time to see if there have been any changes. Your continued use of the Site following any changes to the Privacy Notice will mean that you acknowledge and accept the use of personal information.
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XII. FURTHER INFORMATION

For more information about BrainWave, please visit our website at brainwave.mx. If you believe that we have not adhered to this Privacy Notice, or if you have any questions about this Privacy Notice, please contact privacy@brainwave-connection.com. You may also file a formal complaint with your local data protection authority.

Updated: January 2025